How I built a Security Question & Answer Knowledge Base
A tool that I discovered and implemented in FormAssembly back in November 2021 is Safebase.
It took me around 6 months to build this knowledge base out. For the amount of questions and answers that I've built over time for the knowledge base, please scroll down.
1440 Security Questions and Answers
There are three access levels
- Internal items will only be visible for Organization Members who login to Safebase These items are not meant for customer/prospect visibility. [These are used by Sales & Customer Success Personnel to perform the first pass through answer a security questionnaire before sending to the InfoSec team to finish the questionnaire.]
- Private items will be visible to external users after they have had their access approved, and any NDAs are signed as necessary. These items are meant for customer/prospect visibility, but for the general public.
- Public items will be visible to anyone who visits a public URL of a Trust Center. These items are meant to be shared with anyone, and should not contain sensitive information